Shipping Policy:
Thank you for choosing Hi Sigma Store! This Shipping Policy outlines important information regarding the shipping and delivery of your orders.
1. Processing Time:
- Orders are typically processed and shipped within 2-15 business days of receiving payment. Business days exclude weekends and holidays.
2. Shipping Methods:
- We offer several shipping options to accommodate your needs, including standard shipping, expedited shipping, and international shipping. Shipping options may vary depending on your location.
3. Shipping Costs:
- Shipping costs are calculated based on the weight of your order, the shipping method selected, and your location. You can view the shipping costs for your order during the checkout process.
4. Delivery Time:
- Delivery times vary depending on the shipping method selected and your location. Estimated delivery times will be provided to you during the checkout process.
- Please note that delivery times are estimates and not guaranteed. Delays may occur due to unforeseen circumstances such as weather conditions or carrier delays.
5. Tracking Your Order:
- Once your order has been shipped, you will receive a shipping confirmation email containing tracking information. You can use this tracking information to monitor the status of your delivery.
6. Shipping Restrictions:
- We currently only ship to limited addresses.
7. International Shipping:
- For international orders, please note that customs duties, taxes, and fees may apply. These charges are the responsibility of the recipient and are not included in the shipping cost.
- International orders may also be subject to customs clearance procedures, which can cause delays beyond our original delivery estimates.
8. Missing or Damaged Shipments:
- In the rare event that your order is missing or arrives damaged, please contact us immediately at hisigmastore@gmail.com. We will work with you to resolve the issue as quickly as possible.
9. Change of Address:
- If you need to change the shipping address for an order that has already been placed, please contact us as soon as possible. We will make every effort to accommodate your request, but we cannot guarantee that the change can be made.
10. Contact Us:
- If you have any questions or concerns about our Shipping Policy or need assistance with a shipment, please contact us at hisigmastore@gmail.com.
Thank you for shopping with Hi Sigma Store!